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Terms & Conditions

TERMS & CONDITIONS

INTELLECTUAL PROPERTY

All designs, logos and pictures are protected by copyright, trademarks, database and other intellectual property rights. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials, content or any images and photography without written permission from FACE Partnership Ltd.
 
DELIVERY CHARGES

· UK - £2.95 per item
· Rest of EU - £5.50 per item
· Non-EU - £6.95 per item

SHIPPING TIMES
 
· We aim to deliver (products) within the following timescales:
· UK within 5 working days,
· Europe within 8 working days
· Rest of the world within 12 working days.
 
We will not be held liable for any loss caused to you by late delivery. Please contact us as soon as possible if your item doesn't arrive when expected, and we will investigate and respond within 24 hours.
 
SIGNING FOR DELIVERY
 
Your signature is normally required on delivery of orders. We therefore recommend that parcels be sent to a work address (where convenient)
 
CANCELLATIONS & REFUNDS FOR UK & EUROPEAN CUSTOMERS
 
In accordance with EU Regulations you have the right to cancel your purchase within seven days of payment, or seven days of receipt of the product(s) (whichever is the longer). If you do cancel your order you must return the product(s) to the following address:
 
Face Partnership, 2nd Floor, 101-102 Turnmill Street, London, EC1M 5QP.
 
On receipt of the returned product(s) the product(s) price will be refunded directly into the account used to make the purchase. You will not receive a refund of any postage or administration charges.
 
REFUNDS FOR OTHER INTERNATIONAL CUSTOMERS
 
Please note, unfortunately we currently do not offer refunds or exchanges on items bought in Asia, South America, Middle East, Australia and the US, without exception. We are sorry for any inconvenience this may cause.
 
TERMS & CONDITIONS
 
These terms and conditions apply to the use of the website at https://cycling-2.myshopify.com/. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicated that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, please do not use this website
 
Descriptions and specifications of products on the online shop are not intended to be binding and are intended to give a general description of the products. We may make any changes in the specification or description provided that this does not materially affect the quality or performance of the products.
 
By ordering FACE Partnership may use your e-mail address to send you appropriate news, updates, ticket info etc.
 
ORDERING FROM US
 
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
 
Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
 
We may refuse to accept an order:

· Where goods are not available
· Where we cannot obtain authorisation for your payment
· If there has been a pricing or product description error
· If you do not meet any eligibility criteria set out in our terms and conditions
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